shipping & returns
■ Cost and delivery time
Spain: Peninsula and Balearic Islands:
Transport Agency: 1 to 3 business days for delivery. Transport cost 3 euros (VAT included). Free transport from 70 euros.
Transport Agency: 3 to 5 business days for order delivery. Transport cost 9 euros (VAT included). Free transport from 100 euros for deliveries in France.
All orders will be served by our distributor Unicornio Musica y Letras.
Andorra and other countries:
Please ask at firstname.lastname@example.org
Shortly after you place your order you will receive an email with payment instructions.
Prices in €. VAT included.
All items can be returned within 7 days from the date of receipt. Please ask for a return number either by mail or phone. Returned items must be in their original packing and condition. Returns must be shipped at buyer’s cost. The amount refunded will be the price paid for the product excluding shipping.
In the event that a product is shown with mispricing or wrong photo, Tierra Zen reserves the right to cancel the order.
At all times we try to make this site work properly. If you find errors or something in it that does not work properly, we kindly request you to notify us.